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Billing & Refund Terms

30-day money-back guarantee

If you are not satisfied with tables.menu, you may request a full refund of your first paid subscription payment within 30 calendar days of that payment. This guarantee applies to both monthly and annual subscriptions. The free trial does not reduce this period. Renewals and later subscription payments are not covered by this commercial guarantee.

Submit your request through our contact form or to our support email, using your account email and the invoice number or payment date so we can identify the payment. We will refund the full amount of the eligible first payment to the original payment method. The guarantee is in addition to any rights you may have under applicable law and does not limit them.

Request a refund →

Last updated: September 20, 2026

These terms cover paid subscriptions to Tables.Menu, operated by SHOPFILES LTD. Payments are processed by Stripe.

Plans and pricing

Plan features and prices are shown at checkout and on our pricing page. Prices may be stated per month or per year. Applicable taxes are added where required.

Free trials

Every new account starts with 14 days of Pro without a credit card. No paid subscription starts automatically at the end of this trial. After the trial, keep the Free plan or explicitly choose a paid subscription.

Renewal

Subscriptions renew automatically for the same period until cancelled. The card on file is charged at the start of each period.

Cancellation

You can cancel anytime from your dashboard or the billing portal. Cancellation stops future renewals; your plan stays active until the end of the current paid period.

30-day money-back guarantee

If you are not satisfied with tables.menu, you may request a full refund of your first paid subscription payment within 30 calendar days of that payment. This guarantee applies to both monthly and annual subscriptions. The free trial does not reduce this period. Renewals and later subscription payments are not covered by this commercial guarantee.

Submit your request through our contact form or to our support email, using your account email and the invoice number or payment date so we can identify the payment. We will refund the full amount of the eligible first payment to the original payment method. The guarantee is in addition to any rights you may have under applicable law and does not limit them.

Request a refund.

Failed payments

If a payment fails, we may retry and may suspend paid features until the balance is settled.

Changes to pricing

We may change prices with reasonable notice; changes apply from your next renewal.

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